Please note that you may experience longer than normal wait times when contacting us. Please try searching our help center for general questions. If you don’t have an immediate need, please consider emailing us at and we will respond within 72 hours. We appreciate your patience and thank you for your loyalty while we work through this unprecedented and rapidly changing situation. 

Notice: For the safety of our Members and Team Members, until further notice our Clubs will not be accepting any paper coupons beginning on March 30, 2020. Coupon savings are not going away. BJ's coupons from the BJ's Savings Book are now clipless and will be automatically applied at checkout in-Club and online. Manufacturer-published coupons are still available to download in our mobile app and on

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