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Shipping My Order

  • How can I check the status of my BJs.com order?
  • My tracking information says my package was delivered, but I do not have it
  • What is over-the-threshold delivery and how does it affect my order?
  • Why can't I ship my BJs.com order to California?
  • What do the delivery time frames indicate?
  • What is standard delivery?
  • Can I change the shipping method on my order?
  • How are shipping costs calculated?
  • What is white-glove delivery?
  • Do you ship to multiple addresses?
  • What shipping methods do you use?
  • Do you ship to P.O. boxes or APO.FPO.DPO addresses?
  • Do you ship to Alaska, Hawaii, California or Puerto Rico?
  • Why might there be extra charges on the day of delivery?
  • Can I have my BJs.com order shipped to a BJ's club?

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