Once we receive and process your return, you’ll receive an email from BJ’s with the status and expected credit date.
Please note that it can take up to 30 days for the credit to appear in your account. If you don’t see the credit after 30 days, contact your financial institution.
Once you have created your return on BJs.com you have 30 days to send it back, otherwise it will be automatically canceled.
For more information on BJ's return policy, click here to review it.
If you need assistance with your refund, you may Chat with us or send us an email to customercare@bjs.com. Please have your return information ready for quicker service.